Privacy Policy

This Privacy Policy outlines the collection, use, and sharing of your personal information when you visit or purchase from Zoesn (the "Site").

PERSONAL INFORMATION WE COLLECT

When you visit the Site, certain information about your device is automatically collected, including details about your web browser, IP address, time zone, and some cookies installed on your device. Moreover, while you browse the Site, we gather information about the specific web pages or products you view, the websites or search terms that led you to the Site, and details about your interactions with the Site. This automatically collected information is termed "Device Information."

We employ the following technologies to collect Device Information:

Cookies: Data files placed on your device or computer, often containing an anonymous unique identifier. For more details about cookies and how to disable them, please visit All About cookies.

Log files: These files track actions on the Site, collecting data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Web beacons, tags, and pixels: Electronic files used to record information about your browsing activities on the Site.

Additionally, When you make a purchase or attempt to purchase through the Site, we gather specific information from you. This includes your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This information is collectively referred to as "Order Information."

In the context of this Privacy Policy, the term "Personal Information" encompasses both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

The Order Information collected is primarily utilized to fulfill orders placed through the Site. This includes processing payment information, arranging to ship, and providing invoices and/or order confirmations.

In addition to order fulfillment, we use the Order Information to:

Communicate with you;

Screen orders for potential risk or fraud;

Provide you with information or advertising related to our products or services, by your preferences.

The Device Information collected serves the following purposes:

Assisting in screening for potential risk and fraud, particularly through the analysis of your IP address;

Enhancing and optimizing our Site, such as generating analytics to understand how customers browse and interact with the Site;

Assessing the success of our marketing and advertising campaigns.

SHARING YOUR PERSONAL INFORMATION

We may share your Personal Information with third parties to facilitate the utilization of your data as described above. For instance:

We utilize Shopify to power our online store. You can learn more about how Shopify handles your Personal Information here.
Google Analytics assists us in comprehending how our customers interact with the Site. Further details on how Google uses your Personal Information can be found here. You can opt out of Google Analytics here.
Additionally, we may disclose your Personal Information:

To comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information, or otherwise protect our rights.
As mentioned earlier, we use your Personal Information to provide targeted advertisements or marketing communications that we believe may be of interest to you. To understand how targeted advertising works, visit the Network Advertising Initiative’s (“NAI”) educational page here.

You can opt out of targeted advertising by visiting the following common advertising partners:

Facebook
Google
Bing
Moreover, you can opt out of some of these services by accessing the Digital Advertising Alliance’s opt-out portal here.

WE SECURELY COLLECT PERSONAL INFORMATION USING SSL TECHNOLOGY

We diligently collect sensitive information such as credit card numbers on pages protected by SSL technology. This means that when you provide sensitive information like credit card details, we use Secure Socket Layer (SSL) technology to encrypt and protect this information, ensuring its secure transmission.

PROHIBITION OF SELLING USER CONTACT INFORMATION

We categorically do not sell user contact information. Any contact information you provide to us will be strictly confidential and used solely for order processing and communication with you.

RESTRICTION ON USING PERSONAL INFORMATION OR IMAGES FOR ADVERTISING WITHOUT USER CONSENT

We solemnly pledge not to use user's personal information or images for advertising purposes without their explicit consent. Your privacy is of paramount importance to us, and we respect and protect your personal information.

THE PRIMARY PURPOSE OF OUR WEBSITE IS NOT TO COLLECT USERS' PERSONAL INFORMATION

We ensure that our website's primary purpose is not to collect user personal information. The main objectives of information collection are to fulfill orders, provide customer support, and enhance the overall user experience.

PROHIBITION OF PROVIDING FREE GIFTS OR INCENTIVES EXCEPT IN SPECIFIC CASES

Providing During User Purchase: We may offer gifts or specific incentives when users make purchases to enhance their shopping experience.

Part of Marketing Activities: In some marketing activities, we may provide gifts or incentives aimed at promoting awareness and purchases of our products or services.

Main Purpose Not to Collect User Personal Information: It is crucial to note that the main purpose of providing gifts or incentives is not to collect user personal information. We are committed to protecting your privacy, and any information collection is carried out in compliance with our privacy policy.

DO NOT TRACK

It's important to note that we do not modify our Site's data collection and usage practices in response to a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a resident of the United States, you have the right to access the personal information we hold about you and request corrections, updates, or deletions. To exercise this right, please contact us using the information provided below.

DATA RETENTION

When you place an order through the Site, we retain your Order Information for our records unless you request its deletion.

CHANGES

We reserve the right to update this privacy policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

CONTACT US

Working time: (Mon-Fri 9 AM - 6 PM )CST

Tell: (213) 645-7280

Email: service@zoesn.com