Shipping Policy

Shipping Policy

Thank you for shopping at Zoesn. Our shipping policy outlines the details regarding shipping destinations, costs, delivery times, and exclusions. Please review the following information before placing your order.

1. Shipping Destinations:

We offer free shipping to all continental U.S. addresses, excluding Alaska, Guam, Hawaii, Puerto Rico, and addresses outside the continental U.S.

2. Shipping Costs:

Shipping is free for orders shipped within the continental U.S. addresses,excluding Alaska, Guam, Hawaii, Puerto Rico, and addresses outside the continental U.S.

3. Shipping Time:
Delivery times vary depending on the shipping destination and carrier.

For orders shipped within the continental U.S., the estimated delivery time is between 15 to 35 business days from the date of shipment. Please note that the delivery time is calculated as：
Delivery Time = Shipping Time + Order Processing Time.

4. Order Processing:

Orders are processed and shipped within 1-3 business days after payment confirmation.

You will receive a shipping confirmation email with tracking information once your order has been shipped.

5. Shipping Carriers:

We use reputable shipping carriers such as USPS, UPS, FedEx, or DHL for domestic shipments within the continental U.S.

6. Shipping Exclusions:

Please note that we do not ship to Alaska, Guam, Hawaii, Puerto Rico, or addresses outside the continental U.S. due to logistical constraints.

7. Order Tracking:

You can track your order using the tracking number provided in your shipping confirmation email or by logging into your account on our website.

8. Shipping Updates:

We strive to provide accurate shipping estimates and updates. However, shipping times may vary due to factors beyond our control, such as weather conditions or carrier delays.

9. Shipping Restrictions:

Certain products may have shipping restrictions or require special handling due to size, weight, or regulatory requirements. Please refer to product descriptions for any specific shipping information.

10. Contact Us:

If you have any questions or concerns regarding shipping, delivery, or order tracking, please contact our customer service team. We are here to assist you and ensure a smooth shipping experience.

ell:(213) 645-7280

Email: service@zoesn.com

Thank you for choosing Zoesn. We hope you enjoy your shopping experience with us.